This problem occurs for one of the following reasons: When you test by using the Microsoft Remote Connectivity Analyzer, the following error message may be returned:Īutodiscover cannot process the given e-mail address. Additionally, you receive the following error message when Outlook tries to set up the server settings for your profile:Īn encrypted connection to your mail services is not available When you try to set up a new mail account for Microsoft 365 by using the Add New Account Wizard in Microsoft Outlook, your Outlook profile isn't automatically set up.
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