During the reset process, your screen may go black for an extended period and your computer may restart on its own. Note: Resetting your computer will take a considerable amount of time. It will remove installed applications and drivers, as well as revert any changes you made to the settings. This reset option will reinstall the Windows operating system and preserve your personal files, such as photos, music, videos, and personal documents. If you're unsure about your BitLocker key, please refer to this article: Find my BitLocker recovery key. Note: If your computer has device encryption or BitLocker encryption enabled, you may need the BitLocker key to reset your computer. Remove everything: This option will completely delete all files, applications, and settings before reinstalling Windows.Keep personal files: This option will reinstall Windows while preserving your personal files and documents.When using the built-in reset feature in Windows, you can choose from two different options for resetting: Use this page to find downloads, license keys and installation instructions.Reinstalling the operating system can restore your system to its original configuration and help you fix many software issues on your computer, such as slow system performance or malware infections. Purchased software associated to your account. Use this page to find downloads, license keys and installation instructions. You purchased software from Dell after you received your computer and need to download and it again you can click the My Digital Locker below. This site only works with Internet Explorer. If you have other software from Dell that you need to download that came installed on your computer you can click the link below to register your system and download. Microsoft Office 2013 OEM Version and Product Key Not Valid Errors (Geo-Blocked etc.) Manage, download, back up, or restore Office products You may need to contact MS by phone to activate. FYI-If you cannot find the MPI card with the office key code and you had previously activated your version of office 2013 with Microsoft their still should be a record. You will need to create a Mcrosoft Account if you havent already in order to download. There are also other links if needed with information. You can click the link to download office that came with your computer.
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